Senior Integration Engineer Jobs Vacancy in Kenya at Safaricom Limited

Job Title: Senior Integration Engineer

Ref: EBU_SIE__SEPTEMBER _2013

Employer: Safaricom Limited




Responsibilities:

• Complete all client integrations within project timelines;
• Handle Simple Integrations (Internet, MPLS, PRSP, UC, Cloud);
• Handle Complex integrations (Autofailover/load-balancing, IPSEC VPNs, BGP Configuration, Cloud etc.)
• Support the new products go to market;
• Achieve quality solutions integrations;
• Ensure best practice integration standard is maintained (client added on Allot, TACACs configured and standard configuration template used) ;
• Send integration report (schematic diagram, configuration details, speed and latency tests and service acceptance (filled service order form) by client) within 24 hrs. after integration
• Build high performance, motivated and customer focused teams;
• Attend Internal trainings to improve job productivity ;
• Respond, attend and resolve customer queries/issues within 4 hrs. ;
• Ring fence baseline customer revenues through proactive churn and credit notes management
• Enforce Customer test and acceptance criteria for complex projects.

Skills & Competencies:

• Computer Science, or Bsc. Electrical & electronic engineering, Telecommunication engineering or equivalent;
• CCNA a must. CCNP/CCIP/CCIE preferred;
• Excellent IP skills including but not limited to MPLS, VRRP, HSRP, GLBP, IPSEC VPN, GRE Tunnels and BGP;
• 2-4 years, hands-on experience in technical support and implementation/configuration;
• Excellent technical reporting skills;
• Customer care experience a must;
• Excellent communication skills (verbal and written);
• Innovative and self-motivated;
• Result oriented;
• Self-Confidence.

How to Apply:

If you feel that you are up to the challenge and possess the necessary qualification and experience, please send your resume with your cell phone contact indicating your experience and why you are the most suitable candidate for the role clearly quoting the job title and job reference to:
The Head of Talent and Resourcing,
Safaricom Limited
Nairobi

via E-mail to hr@safaricom.co.ke

Application Deadline: 17th Sept 2013