Job Title: Customer Service Representative (Part Time)
Organisation: BPO
Location: Nairobi, Kenya
Closing Date: 15th Jan 2014
Are you a lady pursuing a Diploma or a Degree in 1st or 2nd year of your study in any field except IT?
Flexi Personnel is looking for enthusiastic and self motivated customer Service representatives with a clear accent, flexible to work on shift basis.
The ideal candidate must have outstanding computer skills and ready to work in a call centre.
Key Responsibilities:
• Screening and moderating user submitted content, answering support requests and performing support functions.
• Moderating and screening written user content on Profiles
• Moderating and screening user submitted photos
• Answering Online Help Requests
• Answering telephone support requests
• Processing Testimonials (depending on language)
• Various support tasks assigned
Key Skills and Competences:
• Internet and Computer literate
• Passion for Customer Service
• Ability to respond promptly to customer inquiries
• Ability to multitask and take up more workload when required
• Outstanding language skills (grammatically correct, can express things clearly)
• Ability to work with multiple tabs and multiple browsers efficiently in a web browser based support system (speed and accuracy are important)
• Very good work ethics (is reliable, motivated, professional)
How to Apply:
Interested? Call 0716 266852 from 9.00 am to 1.00pm ONLY to book your slot for interview for 2.00 p.m same day.
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